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Diagnostic app aims to help users reduce downtime
診斷App幫助用戶減少停機時間

Control Techniques has launched a brand new mobile application to help drive users analyse and find solutions for common drive errors. Its new Diagnostic Tool application, available on Apple, Android and Windows mobile devices, is a quick and simple way for users of Control Techniques’ drives to solve any error codes which the drive may show.

Control Techniques公司推出了一款全新的移動應用程序，以幫助驅動用戶分析和找到常見驅動器出錯的解決方案。這款新的診斷工具應用程序適用于蘋果、安卓和Windows移動設備，為Control Techniques的用戶解決驅動可能顯示的任何錯誤代碼提供了快速而簡單的方法。

Built within the app are easy-to-use wiring diagrams for first time setup, plus links to the relevant manuals which provide the most comprehensive drive data and information.

App內置有易于使用的第一次設置用接線圖，并提供最全面的驅動數據和信息相關手冊的鏈接。

The app also has full contact details of the technical support teams around the world to aid you with any technical problems.

該App還提供全球技術支持團隊的所有聯系方式，幫助你解決任何技術問題。

Currently, the app has full information for all drives within the Unidrive M, Powerdrive F300, Elevator drives, Unidrive SP, Commander SK, Digitax ST and Mentor MP ranges.

目前，這款App具有Unidrive M、Powerdrive F300、電梯驅動器、Unidrive SP、Commander SK、DigitaxST和Mentor MP系列中所有驅動器的完整信息。

Users simply download the app, select their drive variant and enter the error code. The app will then display a full description of how to resolve the issue.

用戶只需下載該App，選擇他們的驅動器版本并輸入錯誤代碼。隨后，App便會顯示解決此問題的完整說明。

Jon Atkinson, engineering manager at Control Techniques, said; “It is often concluded that the cause of a drive trip is directly related to the drive hardware since it is the drive which indicates there is a problem. The reality is that 90% of the trips are caused by issues outside of the product which have triggered the drive protection.”  

Control Techniques公司工程經理Jon Atkinson表示：“人們常常得出結論，驅動跳閘的原因與驅動器硬件直接相關，因為是驅動器顯示存在問題。但實際上，90%的跳閘是由產品外部的問題引起的，這些問題觸發了驅動器保護。”

“Using the Diagnostic Tool application, users can quickly and easily access further diagnostics information to determine the most likely cause of the problem and how to resolve it to make the system operational again.”

“使用診斷工具應用程序，用戶可以快速、輕松地訪問更多診斷信息，從而確定最可能引發問題的原因，以及如何解決這個問題，而使系統重新運行。”